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Cruise Passengers To Receive Fuel Charge Refund

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Feb 4, 2009 1:09 pm US/Eastern

Cruise Passengers To Receive Fuel Charge Refund

Miami-Based Oceania Cruises Will Pay More Than $2.1 Million

Fort Lauderdale-Based Classic Cruises Holdings Will Pay More Than $1 Million
MIAMI (AP) ― Cruise passengers who were slapped with a fuel surcharge after booking their trips will receive a refund, thanks to a settlement reached between the Florida Attorney General and two cruise lines.

It's the latest agreement stemming from an investigation by the state agency, which received hundreds of complaints when several cruise lines added fuel surcharges after customers made trip deposits. Attorney General Bill McCollum has said passengers have a right to know the full cost of their trip upfront.

The settlement announced Wednesday involves Miami-based Oceania Cruises, which will pay more than $2.1 million in reimbursements, and Fort Lauderdale-based Classic Cruises Holdings, which does business as Regent Seven Seas Cruises. It'll return more than $1 million. The companies will contact customers eligible for the refund.

In the future, the cruise lines must also ensure "clear and conspicuous disclosure" of any fuel supplement charges at the time the reservations are made, as well as in their advertisements.

(© 2009 The Associated Press. All Rights Reserved. This material may not be published, broadcast, rewritten, or redistributed.)

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